0201021375858 info@moderntechegy.com

Services


Service Center

Is to provide our customers with a high quality support and maintenance services for the sold products devices to reach the customer satisfaction.

Types of service repair:

  • Service level agreement with Honeywell,Zebra,RONGTA,etc..
  • Service level agreement with Moderntech. 
  • Per incident.
  • Standard Features 

    • Material defects.
    • Wear and tear.
    • Cleaning and preventative maintenance.
    • Online technical support.
    • Software updates for 90 days.
  • Complete Features

    • Material defects.
    • Wear and tear.
    • Accidental damage coverage.
    • Cleaning and preventative maintenance.
    • Online technical support.
    • Software updates for 90 days.
    • Platinum (Same business day response)
    • Gold  (Next business day response)

    • Silver  (2-Day response)

    • Bronze (5-Day response)